Shipping Policy
Thank you for choosing Srina Business Solution for your shipping needs. This Shipping Policy outlines the terms and conditions governing the shipping of products purchased from our website. By making a purchase, you agree to adhere to these policies.
Shipping Methods and Timeframes:
-
Standard Shipping: Our standard shipping method typically takes [15] business days for domestic orders and [10] business days for international orders. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather delays or customs processing.
-
Expedited Shipping: For customers who require faster delivery, we offer expedited shipping options at an additional cost. Expedited shipping typically takes [10] business days for domestic orders and [10] business days for international orders.
Shipping Rates:
Shipping rates are calculated based on the weight of the package, shipping method selected, and the destination address. You can view the shipping costs during the checkout process before finalizing your purchase.
Shipping Restrictions:
-
International Shipping: We offer international shipping to select countries. However, please note that some products may not be eligible for international shipping due to customs regulations or other restrictions. It is the responsibility of the customer to check their country’s import regulations before placing an order.
-
P.O. Box Addresses: We do not ship to P.O. Box addresses. Please provide a physical address for delivery.
-
Restricted Items: Certain items may be restricted from shipping to certain locations due to legal or logistical reasons. We reserve the right to refuse shipping of any restricted items to specific locations.
Order Processing:
Orders are typically processed and shipped within [15] business days of receiving payment. Once your order has been shipped, you will receive a confirmation email with tracking information to track your package’s delivery status.
Order Tracking:
You can track your order using the tracking information provided in the confirmation email. If you have any questions or concerns regarding the delivery of your order, please contact our customer support team for assistance.
Lost or Damaged Shipments:
In the rare event that your shipment is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and either replace the lost or damaged items or issue a refund, depending on the circumstances.
Holiday Shipping:
During peak holiday seasons, shipping carriers may experience delays due to increased volume. While we strive to ensure timely delivery of your orders, please allow for additional time during these periods.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer support team at info@srina.co.in. We are here to assist you and ensure a smooth shopping experience.
Changes to Shipping Policy:
We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
Last updated: 10.04.2024
Srina Business Solution